What to try in this demo
- Open the chatClick the chat button, enter your name, and describe a sample issue, such as "Desk phone at the nurses' station has no dial tone."
- Get answered by an agentA Telecom team member picks up your chat from the support queue.
- Switch to a voice callUse the phone icon in the chat window. Allow microphone access when your browser asks.
- Get transferredAsk to be handed to another team member and watch the chat move with you.
- Try after hoursOutside support hours, the chat turns into a message form so your request still reaches us.